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- You need to follow a specific set of steps when connecting your Canon Rebel t5i to your computer. Otherwise, you can damage the camera or the memory card. Here’s the suggested process: Make sure the camera battery is fully charged. Running out of battery power during the transfer process can cause problems, including lost picture.
- This depends on what software you are using. With the camera and computer connected, you can use Canon's software to import both images and video to the computer. If you are using 3rd party software then it will depend upon the software. Some 3rd party apps only support importing still images. Some support video. What software are you using?
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